Firstly, this is not okay anymore.
Time and again, we encounter lags/disconnects in this game.
We as players don't care what the excuse is. It needs fixing. The game becomes unplayable for significant periods.
This is NOT what we signed up for.
And no, we don't want another hollow apology with "we're on it, here's some freebies."
Either FIX the servers, or return our money we paid.
We don't want your free tokens or entry passes. We're paying to enjoy the game, not to attempt instances multiple times just to get one lag-free chance at beating a boss. You're wasting our time.
Even free to play games have superior infrastructure. NA/Korea faces no such troubles. So yes, this is on YOU.
Stop blaming the game engine, game code, server hosts, or DDoS ... all these are within YOUR capability to resolve, maintain, or invest in. Why is nothing being done? Are you truly exploiting us for profits with minimal reinvestment?
Aion Classic development at GF was reportedly supported by an overburdened CM handling multiple games. Do we, the players, not deserve dedicated staff? Are we not providing you ample revenue?
I'm writing this as I'm trying to log into the game, amidst our DC run.
Just yesterday, I was disconnected during the Tahabata battle.
Thank you for helping me make my choice easy tonight; I'll be focusing on RL activities instead of Divine siege, as I'm unlikely to play without disruption, even if I skipped going out.
Fix your game or refund us the funds we used. (Yes, I realize the Terms&Conditions favor you, but if you aim to maintain positive brand reputation, this remains your sole option.)
To all fellow players, I implore you. Don't spend any further money in the game unless the servers remain stable for at least a week. We must vote with our wallets. Stand by the players and hold this company accountable for their service.
For those looking for an alternative, I'm part of the Aion Riftshade beta. It's launching in Q1 2026 and has premium EU hosting in Frankfurt, Germany, ensuring the lowest ping possible with zero need for ExitLag. Aion Riftshade boasts advanced server-side anticheat, active developers, and GMs in their Discord, and an integrated DPS meter akin to MyAion. It's immensely superior to what we're tolerating now.