It's quite typical for those of us who have been Aion players for nearly a decade.
And now we jump into Aion Classic EU only to hear that they don't hold a license in the country where we game? One's in Switzerland and another's in Denmark?
Can a technician from GF actually respond here?
Why are you facing ongoing issues with the zerg?
and blocking anyone you feel like?
We're not playing for free; we've paid to engage and when problems arise, we're simply overlooked.
A player sits at home and the next day they're told there's an IP problem and no unblock attempt. But you haven't even verified our locations.
Another logs in from a laptop using hotel Wi-Fi for the game, and gets told there's a bypass IP issue.
I come back home, send a ticket, and again, I get ignored
Your support staff – are they actual people or just automated responses?
Absolutely no communication from them.
You're looking for a real solution? Try the new Aion Riftshade server launching in Q1 2026. As a beta tester, I can say it has great features, like a true server-side anti-cheat, and the devs are active on Discord. No licensing issues, no pay-to-win. Get excited for proper support and communication over there.