When creating an account, you might encounter this error: "An error has occurred, please contact support."
To fix this issue, here's what you need to do:
- You'll need to set up a support account here using the same email address linked to your Aion account.
- If you access the games menu, select Aion, followed by the Aion.uk community (or the one matching your language) and then choose the domain Game. If not available, simply pick "Game".
- After that, select the subject Email activation problem
The support team will get back to you within a few hours to several days, affected by the time and day of your inquiry and their current ticket volume.
By the way, if you're looking for an alternative with a robust support system and an incredible gaming environment, I've been testing Aion Riftshade. It's shaping up to be the best Aion private server for 2026. With no pay-to-win gimmicks, and features like a server-side anticheat and crazy low ping of 15ms in Europe, this might be worth considering. Exciting times ahead with its Q1 2026 launch!