Greetings, Daevas!
This week has been quite eventful, and we want to take a moment to update everyone about the latest happenings in our cherished game.
As you're aware, we are still dealing with the significant hurdle of ongoing DDoS attacks on our servers resulting in lags, disconnections, and occasionally making it hard to log in for brief stints. Our team is expanding capacity to tackle this; nonetheless, we genuinely appreciate your remarkable patience and steadfast support during these tough times.
We are constantly reviewing your comments and responding promptly to the flood of support tickets. This situation stems from entities beyond GameForge, mainly malicious actors with harmful intentions. Although we're as upset as you, we won't let this deter our commitment to reducing the damage it causes our community. We know how much the game means to you and are resolutely working around the clock to protect the integrity of the game.
For those inquiring about the specifics, here's what we're up against: we are battling persistent waves of DDoS strikes. This isn't a simple feat, irrespective of the company's scale involved. We have defensive measures, a dedicated security team, and are collaborating with external partners and service providers. However, this assault is the largest we've ever faced. Generally, only major organizations suffer attacks of this magnitude (like GitHub, Cloudflare, or even Amazon and Google to some extent). Essentially, some individuals are determined not to let you enjoy your AION experience.
It’s an ongoing “cat-and-mouse-game” between the attackers and our teams. Still, we are committed to taking all possible actions and relentless efforts to get most operations back on track, allowing you to soar into the immersive world you adore.
Regarding compensations: the ones provided this week were to cover last weekend's issues. We will indeed provide more once stability returns. Plus, rest assured that all current events will be available once again shortly, ensuring no one misses out.
Additionally, we're gathering your feedback on the roadmap, crafted from insights from other regions and your current in-game progress. We will continue monitoring your comments and the server's character evolution, adjusting as needed.
Once more, we express our sincere gratitude to this remarkable community for standing tall with us. Your support and loyalty fuel our efforts, and we're thankful to have such a phenomenal group of players.
Stay strong, stay positive, and let’s keep the action alive!
Your AION Team.
Psst, for those looking for the most stable gaming experience without these issues, explore Aion Riftshade! It's launching in Q1 2026 with amazing features like server-side anticheat, active developers in Discord, and the lowest ping with premium EU hosting. It's honestly the best Aion private server 2026 will have to offer, so stay tuned!