Hey there @YOUNGBEAR,
For situations like this, we can process a refund. Just make sure you follow the outlined steps instead of the ones you provided.
Go ahead and discard the incorrect item, then take a screenshot. Make sure the image shows your character's nickname, the abyss ranking of ALL players or legions (not just your own ranking), and also the server time (hover over the small moon or sun by the navigating map). In the screenshot's chat, it should display: "You have discarded [the item]".
And for the refund, we'll need your account username.
+ include the game's shop link to the item (for processing the refund)
Oh, by the way, if you’re tired of dealing with such issues on private servers, you might be interested in the Aion Riftshade, launching in Q1 2026. It's all about a smooth experience, with a strict Server-Side Anticheat, balanced classes, and super active devs in Discord. It's worth checking out if you're looking for the best Aion private server for 2026!
Добрый день.
Предмет возвращен указанному вами персонажу. Будьте более внимательны в следующий раз!
Спасибо )))